Services for the Manufacturing Industry

Industry 4.0 has begun to disrupt the manufacturing industry. It involves a mix of advanced technologies that make operations more reliable, productive, efficient, and customer centric. Process automation combined with digital technologies have already taken over the way goods are manufactured and distributed. The current state of evolution is to embed intelligence into processes across manufacturing, engineering, materials purchasing and supply chain management in order to make them more event and insight driven. This means sensor data from across various processes are used to drive operational decisions. By automating processes, you go beyond simple automation to drastically improve performance and efficiency.

Why Intelligent Manufacturing?

The goal of intelligent manufacturing is to make use of a new generation of information technology to build smart factories that are future-ready to meet emerging manufacturing trends like socialization, personalization, service, intelligence, and green.

Improve overall equipment effectiveness (OEE)

Ability to proactively identify and respond to events that enhance quality and productivity by reducing downtime and improve overall equipment effectiveness (OEE).

Make proactive changes in supply chain

Ability to make proactive changes in supply chain, inventory, and logistics that include packaging and transportation.

Identify new business opportunities

Ability identify new business opportunities, new revenue streams, and new monetization opportunities to strengthen competitive advantage

Undertake predictive maintenance

Ability to undertake predictive maintenance to reduce production line failures and prevent downtime by processing and analysing data in real time.

Download our whitepaper on Intelligent Manufacturing


Microsoft Dynamics 365 for Manufacturing

Microsoft Dynamics 365 for Manufacturing enhances efficiency of production management, including production orders, bills of materials, supply planning, and capacity requirements planning. Respond rapidly to customer requests and changes, and take advantage of new business opportunities to stay ahead of your competition.

Dynamics 365 Finance

Built-in predictive analytics and intelligence capabilities enables you to make better and faster decisions to match the pace of your industry trends.

Dynamics 365 Supply Chain

Enable visibility and management throughout the supply chain by integrating sales and purchase processes with logistics, production, and warehouse.

Dynamics 365 Commerce

An omni-channel solution to unify back-office, in-store, and digital shopping experiences of your customers to engage and retain them.

Dynamics 365 Human Resource

Deliver a modern employee experience by streamlining common HR tasks and enhance employee performance and responsiveness.

Dynamics 365 Customer Service

Meet and exceed customer expectations by delivering smart and personalized support to your customers throughout the customer journey.

Dynamics 365 Field Service

Boost the productivity and responsiveness of your field technicians to offer exceptional service experience to your customers.

Dynamics 365 Marketing

Raise the impact of your marketing campaigns with smart tools that improve awareness and demand with seamless customer experiences.

Dynamics 365 Project Service Automation

Improve profitability and customer satisfaction by completing projects on time and within budget while maintaining maximum employee productivity

Dynamics 365 Sales

Close more sales by enabling professional buying experiences to prospects by understanding needs to engage them more effectively.

Artificial Intelligence

Platform, tools, and service for developing AI solutions in conversational AI, machine learning, data sciences, robotics, IoT, and more.

Power Platform

One platform built by Microsoft to provide business intelligence, low-code custom apps, organizational process automation, and virtual agents.

Azure IoT

Aggregate, distil, analyze, visualize, and automate processes and systems to proactively avoid costly events or improve revenues and customer experience.

Download our manufacturing industry solutions brochure.


Microsoft Partner in UAE for Manufacturing Industry

Companies across the manufacturing industry are constantly obligated to face the winds of change. This has made it important for the manufacturers to gain real-time visibility over their entire network of operations and validate their decisions at every stage. Your Microsoft partner in UAE can offer customized solutions and recommend business applications and tools that will seamlessly comply with the unique requirements of your organization and effectively satisfy customer demands. With the right set of Microsoft applications, you will have a 360-degree view of your work history and customer assets, and consequently, empower your employees to perform better. Also, improve the profitability and resilience of your manufacturing functions through advanced supply chain planning and execution.

Frequently Asked Questions

Microsoft Dynamics 365 Supply Chain Management may help automate and streamline the supply chain activities, enabling better inventory management, cutting down on lead times, and boosting production effectiveness. Power BI can aid in uncovering key performance indicators (KPIs) for manufacturing, facilitating better forecasting and decision-making. Additionally, Azure IoT may offer real-time data analysis of the industrial processes and equipment, assisting in the identification of possible problems and minimising downtime. Finally, Microsoft Teams can enhance stakeholder and employee communication and cooperation, enabling quicker decision-making and raising overall productivity. By utilising these technologies, Tech Falcon is able to streamline its production procedures, save expenses, and boost productivity, all of which will ultimately result in increased profitability and client pleasure.

As a Microsoft partner, Tech Falcon can certainly help implement a Manufacturing Execution System (MES) using Microsoft Dynamics 365. Microsoft Dynamics 365 Supply Chain Management provides extensive MES functionality, enabling real-time tracking of production processes and data collection from various sources such as shop floor equipment and sensors. It can also facilitate quality control, track material usage and generate production reports, among other features. Tech Falcon can assist in configuring and customizing Dynamics 365 to meet the specific requirements of the manufacturing process, and provide training to ensure efficient use of the system. Furthermore, Tech Falcon can integrate Dynamics 365 with other Microsoft technologies, such as Power BI, Azure IoT, and Teams, to provide a complete end-to-end solution for the manufacturing process. With experience and expertise, Tech Falcon can ensure a successful implementation of an MES using Microsoft Dynamics 365, helping businesses streamline their production processes, reduce costs, and increase efficiency.

Microsoft Power BI can provide valuable insights into manufacturing performance by consolidating data from multiple sources, such as manufacturing equipment, inventory management systems, and supply chain data. It can generate real-time reports and dashboards that enable companies to monitor key performance indicators (KPIs) such as production efficiency, machine utilization, and quality control metrics. Power BI can also perform predictive analytics to identify potential issues and forecast future performance. Additionally, Power BI can integrate with other Microsoft technologies, such as Dynamics 365 and Azure IoT, to provide a complete end-to-end solution for manufacturing data analysis. As a Microsoft partner, Tech Falcon can assist in configuring and customizing Power BI to meet the specific requirements of the manufacturing process, and provide training to ensure efficient use of the system. Tech Falcon can assist businesses in tracking and analysing their manufacturing performance, identifying areas for improvement, and eventually increasing efficiency and profitability by utilising the capabilities of Power BI.

Tech Falcon, a Microsoft partner, can undoubtedly assist with the integration of manufacturing machinery with an ERP system based on Microsoft technologies. Microsoft offers a number of solutions that can facilitate smooth connectivity, including Dynamics 365 Supply Chain Management and Azure IoT. In order to gather real-time data, Azure IoT can connect to various manufacturing machines and sensors. Dynamics 365 can then evaluate this data and offer insights into the manufacturing process. Tech Falcon can help configure and adapt these technologies to the unique needs of the production process and can also offer training to ensure effective system utilisation. Moreover, Microsoft Teams can be used to enhance cooperation and communication among staff members and other manufacturing process stakeholders. Tech Falcon can assist businesses in enhancing their production processes, decreasing downtime, and raising overall efficiency by integrating manufacturing equipment with an ERP system utilising Microsoft technologies.

One example of a manufacturing company that Tech Falcon has helped using Microsoft technologies is Emirates Macaroni Factory. Emirates Macaroni Factory has been producing high-quality pasta since 1979 and is a pioneer in the entire Middle East region. Tech Falcon's solutions team implemented Microsoft Dynamics 365 HR across all the legal entities of Emirates Macaroni Factory and also made configuration changes in the existing solutions to improve integration and efficiency across all its entities. This helped Emirates Macaroni Factory to improve its HR processes and streamline its business applications. By leveraging the capabilities of Microsoft Dynamics 365 HR, Tech Falcon was able to provide Emirates Macaroni Factory with a complete end-to-end solution for its HR needs, enabling it to focus on its core business of producing superior quality pasta.

Yes, Tech Falcon offers comprehensive training and support services for Microsoft technologies used in manufacturing. As a Microsoft partner, we have extensive expertise in Microsoft's manufacturing solutions, including Dynamics 365, Power Platform, Power BI, Azure, and more. We are dedicated to giving our clients the support and training they require to get the most out of their investment since we recognise the crucial role that these technologies play in the success of manufacturing operations. Our training services might include on-site or remote training, user adoption tactics, and specialised training materials and can be adapted to the individual needs of each customer. To make sure that our clients' systems are operating smoothly and effectively, we also provide continuous support services, such as technical assistance, system maintenance, and enhancements. Our objective is to enable our clients to utilise the full potential of Microsoft technology to accomplish their industrial goals.