INDUSTRY

Facility Management

Becoming data-driven  

Industry-leading firms are increasingly combining transparency with data- and analytics-driven service automation to optimize facilities management (FM) operations. With the right solution, facility managers can plan and track all real estate utilization and asset movement, as well as schedule repairs and preventative maintenance, monitor work orders, and adhere to compliance standards in the most streamlined and effective ways.

Work force management

For facilities management, employee engagement and retention is a top priority. High attrition reflects poorly on the firm and it also creates more time-consuming on-boarding and off-boarding work. What firms need to aim for are when new recruits walk into the lobby on their first day and find their new workspace using the company’s app and discovering that they have already been set up on all necessary tools and software.

High customer satisfaction

To remain competitive, FM companies must think out of the box and look beyond providing reactive services to manage customer satisfaction. For example, fixing a problem before the customer is aware of it. By converting your responsive service into a predictive service, you will far exceed your customer expectations.

Optimize operations with process automation

Lack of customer engagement platforms, complex logistics and resource management are some of the key pain points of the facility management sector. Automation and data analytics promise unprecedented opportunities for the facility management sector for optimizing operations and improving services. Automated process can be used to manage maintenance and repair, improve energy management, and provide employee focused services. Digitizing increases visibility with real-time and enterprise-wide information on work-order creation, tracking and management, all on the go.
Business Applications to power up the  innovation engine enterprise-wide
Automation & AI to do more with less by eliminating menial tasks    
Analytics & Insights to see data in new ways and spot new roads of opportunity. 
Choosing the right partner is the most important step in your transformation journey. 

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