Services for the Facility Management Industry

Lack of customer engagement platforms, complex logistics and resource management are some of the key pain points of the facility management sector. Automation and data analytics promise unprecedented opportunities for the facility management sector for optimizing operations and improving services. Automated process can be used to manage maintenance and repair, improve energy management, and provide employee focused services. Digitizing increases visibility with real-time and enterprise-wide information on work-order creation, tracking and management, all on the go.

Why Digital Transformation for Facility Management?

Becoming data-driven

Industry-leading firms are increasingly combining transparency with data- and analytics-driven service automation to optimize facilities management (FM) operations. With the right solution, facility managers can plan and track all real estate utilization and asset movement, as well as schedule repairs and preventative maintenance, monitor work orders, and adhere to compliance standards in the most streamlined and effective ways.

Work force management

For facilities management, employee engagement and retention is a top priority. High attrition reflects poorly on the firm and it also creates more time-consuming on-boarding and off-boarding work. What firms need to aim for are when new recruits walk into the lobby on their first day and find their new workspace using the company’s app and discovering that they have already been set up on all necessary tools and software.

High customer satisfaction

To remain competitive, FM companies must think out of the box and look beyond providing reactive services to manage customer satisfaction. For example, fixing a problem before the customer is aware of it. By converting your responsive service into a predictive service, you will far exceed your customer expectations.

Tech Falcon’s Facility Management Services

Tech Falcon’s facility management services specialises in offering solutions that can improve the occupancy rate and sustainability of properties in the long run. Apart from developing customised management solutions as per the unique needs of the clients, we guide through the entire process starting from designing and implementation of the solutions to management and optimisation of all the operations involved. In order to ensure that your enterprise is using the technologies at its disposal in the most profitable manner and resultantly, adding to the overall business value, depending on the right consultant is essential.

As far as property-based facility management is concerned, we follow a very clear plan-of-action. The journey commences from outlining the needs and visions of the client we are working for and ends at quality assurance post implementation of the solution. As trusted Microsoft partners in Dubai, all our facility management solutions are based on the capabilities of a powerful suite of applications such as Dynamics 365, Business Central, Power BI and Azure. Our integrated and decisive planning makes way for optimisation of costs and resources both environmentally and economically.

Value Propositions

Boost efficiency of properties by designing tech solutions that include preventive maintenance to curb untimely breakdowns and reduce downtime.

Take individual needs of a company into consideration and implement services that unify and fulfill all the goals of an organisation at once.

Stay updated about the health of on-site equipment through real-time reports and dashboards and alert technicians whenever a glitch arises.

Track and monitor all activities on a single platform and eliminate redundancy and overlap of services, thereby increasing efficiency and minimising costs.

Empower facility managers to automate repetitive tasks and focus on the more challenging aspects.

Digitize Facility Management

Digitization of facility management opens floodgates of new prospects for every company, regardless of its size. From increasing the number of fruitful opportunities in the market to cutting costs and reducing time of service delivery to improve the quality of results, digitization can streamline it all.

The digital infrastructure implemented by Tech Falcon evaluates the current application framework of the organisation and creates a stronger ground for formulating smarter decisions. Apart from ringing in transparency and efficiency in facility management, digitization allows collaboration of users for maximum effects.

Frequently Asked Questions

Tech Falcon offers a variety of facility management solutions for the Middle East region, including building maintenance, energy management, cleaning and hygiene, security and safety, asset management, space management, and sustainability. These solutions are designed to meet the unique needs and challenges of the region and help clients manage their facilities efficiently and effectively. Tech Falcon's building maintenance services ensure buildings are safe for occupants, while their energy management solutions help reduce energy consumption and improve efficiency. Cleaning and hygiene services promote a clean and sanitized environment, while security and safety solutions protect against theft, fire, and other risks. Asset management solutions help clients manage their assets effectively, and space management solutions help optimize building space. Finally, Tech Falcon's sustainability solutions help clients reduce their environmental impact and promote sustainability in facility management practices.

Tech Falcon's facility management solutions integrate seamlessly with other Microsoft technologies such as Dynamics 365 and Power BI. These integrations allow for real-time data analysis and reporting, enabling clients to make data-driven decisions and optimize their facility management practices. Dynamics 365 integration provides a unified platform for managing various business processes, including facility management. The integration with Power BI allows clients to visualize and analyze data collected from their facility management systems, providing insights that can drive operational efficiencies and improve performance. By leveraging these Microsoft technologies, Tech Falcon is able to provide clients with a comprehensive facility management solution that is highly efficient and effective.

Yes, Tech Falcon's facility management solutions can help clients in the Middle East region achieve compliance and regulatory requirements. Tech Falcon's solutions are designed to meet industry standards and regulations, and the company has experience working with clients in various industries to ensure compliance. Tech Falcon provides clients with access to a range of tools and resources to help them manage regulatory compliance requirements, including maintenance schedules, inspection reports, and documentation. Tech Falcon's solutions can help clients ensure compliance with regulations related to building safety, environmental sustainability, and more. Additionally, Tech Falcon can help clients stay up-to-date with regulatory changes and adjust their facility management practices accordingly. By leveraging Tech Falcon's facility management solutions, clients in the Middle East region can ensure compliance with regulations and avoid costly penalties.

Tech Falcon's facility management solutions can improve operational efficiency and reduce costs by optimizing facility management processes. By automating maintenance and cleaning schedules, Tech Falcon's solutions can reduce downtime and ensure that facilities are always in optimal condition. Energy management solutions can help reduce energy consumption and lower utility costs. Asset and space management solutions can help clients make the most of their resources and reduce waste. Additionally, real-time data analysis and reporting provided by Tech Falcon's solutions can provide insights into operational inefficiencies and help clients identify areas for improvement. By improving operational efficiency and reducing costs, Tech Falcon's solutions can help clients maximize their facility management budget and achieve better overall performance.

Yes, Tech Falcon offers customization options for their facility management solutions based on specific business needs in the Middle East region. Tech Falcon understands that each client has unique facility management requirements, and their solutions can be tailored to meet these requirements. By working closely with clients, Tech Falcon can design and implement customized solutions that address specific business needs, such as compliance requirements, sustainability goals, or operational efficiency targets. Tech Falcon's team of experts has experience working with clients in various industries, and they can provide valuable insights and recommendations to help clients achieve their facility management objectives. With Tech Falcon's customization options, clients can be assured that their facility management needs are met and their investment in facility management solutions is maximized.

Yes, Tech Falcon can provide training and support for their facility management solutions to ensure effective implementation and usage. Tech Falcon understands that successful implementation of their solutions requires not just the right technology but also the right knowledge and skills. That is why Tech Falcon offers comprehensive training and support services to help clients get the most out of their facility management solutions. Tech Falcon's training programs are tailored to meet the specific needs of each client and can be delivered on-site or remotely. Their support services include ongoing maintenance and troubleshooting, ensuring that clients can always rely on their facility management solutions to perform as expected. By providing training and support services, Tech Falcon helps clients achieve their facility management goals and maximize their investment in facility management solutions.