Why Microsoft Dynamics 365 For The Distribution Industry?

Marketing Team
Published on September 16, 2020

Up until a few years ago, productivity optimization and customer satisfaction were treated as two separate entities. Nevertheless, digital disruption with programs like Microsoft Dynamics 365 has been successful in altering the market synergies for both the distributors and the consumers. Using modern technology, the logistics companies are implementing transformational changes across their entire organizations to squeeze the window of time-to-market and comply with the varying requirements of the customers. Seasoned distributors harmonize their strategies with seamless warehouse management, data-driven marketing and technological catalyzers that work cumulatively to monitor and improve every strand of the business.
Refining efficiency, increasing visibility, and cutting down costs wherever possible are the chief concerns of a successful distributor. This is where the role of Dynamics 365 in the distribution industry comes into play. It helps in analyzing the challenges carefully and a result, filling in the deficiencies in the supply chain and enhancing the stages of planning, storing and moving the inventory from its source of purchase to delivery.

Advantages Of Using Microsoft Dynamics 365 For The Distribution Industry

By assembling all the business processes together on one comprehensive platform, Dynamics 365 facilitates smooth access over functions like sales, finance, customer service, and most importantly, service chain operations in the distribution industry.

Provides a Customized Solution

The most prominent benefit of the Dynamics 365 is that it can be tailored and customized according to the needs of a particular company in the distribution industry. The field of distribution, undoubtedly, lays emphasis on supply chain management and logistics more than anything else. Dynamics 365 for distribution industry could be modified to make the crucial elements of the business even more effective and efficient. Anyone, regardless of their proficiency with technology can capitalize on this attribute of customization of Dynamics 365 as it doesn't call for complex coding and can be revised with a simple point and click.

Dynamics 365 Is an All-in-one Cloud Platform

In an ideal scenario, the Microsoft Intelligent Cloud Platform of Dynamics 365 is everything you will need to render your business in the distribution industry with the much-needed modernized systems and unified operations. Transitioning to the cloud via Dynamics 365 will be automatically followed by increased mobile access, reduced costs of ownership, elimination of private tools and infrastructure, module-based subscriptions and automatic updates as and when launched by Microsoft.

Increase Your Chances of Being Seen With Dynamics 365

As per statistics, 94% of the supply chain leaders believe that digital transformation will change the rudiments of the supply chain for the better in the coming years. However, only 44% of them have delineated a policy to make the most out of this opportunity. It is only after the access to supply chain data is upgraded by Dynamics 365 that the communication between, production, supply, sales and distribution will witness a boost. Additionally, with real-time data access of Dynamics 365 at your disposal, you can precisely track the fluctuations in your financial graph and formulate proactive decisions. A total view of the distribution metrics and their breakdown by products and resources can increase visibility for even operations.

Information Flow Via Dynamics 365 Takes Into Account the Demands Of the Customer

Despite of your location, you must have a detailed view of your company to review the performance and health of everything that influences customer experience starting from billing to fraud protection and support for the items sold. Dynamics 365 integrates the contributions of e-commerce, retail, sales order and call center to deliver the customers with the omnichannel experience they expect from distribution companies.

Dynamics 365 Empowers Employees

Accept or not, employees are at the core of every business in the distribution industry or any other sector for that matter and empowering them is necessary for establishing a strapping distribution organization. When employees are equipped with the right pieces of apparatuses, data and industry solutions like Dynamics 365, their productivity surges inevitably. Dynamics 365 is known for furnishing workers with role-specific tools that ameliorate their pace and style of work and fits perfectly in the modern gamut of distribution. Encouraging employees with constant feedbacks and collaborative evaluation through Dynamics 365 makes way for personalized services for the clients.

Digital Transformation with Tech Falcon

At Tech Falcon, we believe that communication is the most important success factor for any digital transformation projects. Understanding the pain points and needs of our clients and articulating them clearly is the first step for us. Once the problems and needs are articulated and agreed upon, we start the process of designing the solution. We believe that transformation is all about asking ‘How can we do it better?’ Our digital transformation solutions are built on Microsoft's future ready cloud platforms that can scale according to the needs of our clients. Our platform is easy to use with an intuitive user interface that can convert ideas and requirements into working applications swiftly. Our business application platform uses model-driven development to swiftly deliver applications that are easy to configure and can be deployed much faster.