What makes an ERP implementation successful?

Tech Falcon
Published on September 5, 2020

If done right and with the right partner, ERP implementations can become troublesome, expensive, and frustrating. However, with the right approach and the right ERP partner, you can steer ERP projects towards success by sticking to a set of ground rules. To start with, organizations need to take the time to carefully research identify the best ERP solution and the best ERP implementation partner who can meet business needs. In addition to the selection, the implementation process itself is as very crucial. If the ERP is not implemented right, it barely adds any value to the organization.

ERP implementations involve a series of long and complex processes. Organizations need to have a predefined roadmap for different phases, since lack of meticulous understanding of any or all these phases may lead to grave disruptions.

Factors for ERP Implementation Success

Defining your ERP goals

After you have taken a decision to go for an ERP system, you begin the search. The market is full of choices and your work is by no means an easy one. Therefore, defining your ERP implementation goals should be the first step towards the success of your ERP implementation.

What do you want your dream ERP solution to achieve? Do you want to improve your inventory tracking or manage your work orders better or optimize critical business processes to achieve time to market? Articulating your goals is very crucial as it determines the scope, budget and timeline of your implementation.

Search, discover, and choose

The next step is to conduct research on your ERP implementation project. Find out which ERP softwares have the right industry-specific features that suits your needs. You will need to make trade offs between features, budget and timeline to find the right match. The right ERP solution is the one that meets your functional goals while being within your budget and the deployment time you can afford to put in. Other factors like whether the ERP is integration friendly and customization friendly should also play a key role in decision.

Your inhouse team

Implementation of ERP has an effect on the whole organisation. But a committed internal management team is required to keep the project on course and move it in the right direction.

These team members play a crucial role in successful implementation of the ERP framework. They must be able to take responsibility in reducing opposition and spread positive attitude among the employees towards the shift in the ERP. Without this dedication, there could be a greater risk of failure in implementing ERP.

Configuration and implementation preparedness

Implementation of ERP is a procedure in several phases. The framework stores data and allows you to properly use and understand it. The data scheduled for implementation into the new ERP must therefore be correct and up-to - date.

Keeping the workers well informed about the transition phases of ERP helps establish positive understanding of the business processes and adjustments in roles brought on by the new system. This speeds up the process of recognising potential software bugs or issues, their effects and the appropriate changes.

Go Live

At this point, the entire company is migrated to a new ERP framework from the old ones. Typically it is recommended that the framework be introduced first in one location and then in other locations. This helps overcome teething issues in only one area and guarantees reduced roll-out delays for other locations.

Training and Handholding

Put aside enough time to train the workers to use the new ERP system. This would help them familiarise themselves with procedures, thus optimising tool utilisation.

Staff may be educated by routine basic meetings or by offering specialised departmental instruction. The latter is a more structured approach, which is conducted individually or in small groups to teach workers how to operate specific department-related features.

Post Implementation Support

The final step of implementing ERP involves keeping track of the performance of the programme. This is because, with time, even the most efficient implementation of ERP may experience problems. Report all encountered problems to get support team assistance to fix them faster.

A routine maintenance will also smooth the system's working. You 'd also get informed about new updates from your manufacturer, which includes function changes and improvements made on the previous launches.

Here we tried to clarify the various phases of effective implementation of the ERP. But the actual process is difficult and involves industry experts to provide guidance.

The Tech Falcon leadership team has over 30 years of collective experience in the design and deployment of innovative feature-based cloud-based ERP solutions. Fill out the form to learn about our lean and agile products, and get advice from ERP experts to select and deploy the right ERP software for your company.

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