An agile IT infrastructure is the bedrock of digital transformation. With the rapid pace of business, enterprises over the years have accumulated hundreds, if not thousands, of digital tools in their application portfolio as part of various reasons, including strategic mergers and acquisitions, organizational changes, hardware upgrades, and also adoption of new technology. It is […]
Customer Relationship Management (CRM) is an important digital platform with transformational capabilities, especially for small and medium businesses. By analyzing and presenting important data about customer behavior and purchase patterns, a CRM plays a key role in customer success by allowing the businesses to server their customers better than their competition. A CRM not only […]
The implementation of an enterprise solution is a high-risk activity for both the client and the vendor. It is an activity involving complexities and uncertainties with multiple stakeholders and their time and resources, high investments and long sales cycles. Which is why identifying the right partner becomes one of the most critical factors for the […]