Preparing your business for AI adoption

Tech Falcon
Published on August 23, 2020

Let’s talk facts. Thanks to the Coronavirus pandemic, employers and employees have now had to change the way they think about their work. AI (Artificial Intelligence) and ML (Machine Learning) are playing a large part in easing stressful conditions.

The pandemic itself makes a case for increased dependency on artificial intelligence to allow businesses to transform the way they operate. It helps business continuity and allows businesses gain a competitive edge, even in the midst of this crisis.

Strategize Your Adoption of AI

However, there are several reasons why enterprises have found it difficult to adopt artificial intelligence. The reasons vary from lack of skilled talent, and/or budget, to an understanding of newer technologies, lack of tools, or limited to no access to required data, and so on.

To get the most out of artificial intelligence amid this crisis, businesses need a strategic approach. By defining their objectives and plans, you can help make your organisation data ready. Business leaders need to have a comprehensive approach to the company’s data strategy where they need to understand the importance of data for business relevance as well as its availability, security, and governance. The application and adoption of AI can help bridge the technical gaps in employees by making non-technical people aware of artificial intelligence and upskill existing employees to help fill the gap of skills shortage.

The Benefits of Integrating AI

By integrating AI-powered capabilities, organizations can tap instant response times to customer queries, and come up with contextual recommendations based on the previous integration with each prospect or client across a variety of channels. The largest players – such as Google, Twitter and Facebook – build their own AI solutions to fine-tune their content retrieval systems and product indexes.

Smaller companies and start-ups can leverage existing solutions to achieve their goals, and as they go on can create AI customised to their business plans.

By applying Artificial Intelligence to Business Intelligence apps which run on real-time data, interactive data visualization, and data-based intelligence, you can enhance customer services by delivering enriched customer data to foresee buyer expectations and adjust products and services to meet them.

AI-powered BI software such as SAP’s HANA, eSales by Apttus (for sales predictions and analysis), or Avanade leverage Machine Learning and Big Data analysis offer users more detailed perspectives and insights about their business and customers.

These scalable platforms, which can run either on-premise or in the cloud, pull data from hundreds of sources, including external resources, internal databases, apps, websites, social media, consulting reports, and many others, to streamline decision-making with analytics-based recommendations.

In short, AI in Business:

  • Streamlines and accelerates decision-making
  • Enhances productivity and operational efficiency
  • Reduces costs
  • Eliminates human error
  • Is able to work 24/7
  • Improves customer experience

Regardless of the niche you operate in, your business can take advantage of AI models and algorithms to boost intelligence, accelerate data processing, and exponentially increase revenue through sales optimization.