What are your business hours?
Tech Falcon's business hours are Monday to Friday, from 9:00 AM to 6:00 PM (GMT+4), with Saturdays and Sundays being weekends. Please note that these timings are subject to change during holidays or special events, and we recommend checking our website or social media channels for any updates. If you have any further questions or would like to speak to one of our representatives, please don't hesitate to contact us. We are committed to providing excellent service and look forward to serving you.
What is your phone number and email address?
You can reach Tech Falcon by phone at +971 566030690 or +971 45965555, and by email at info@techfalcon.ae or support@techfalcon.ae. Our customer support team is available during our business hours, which are Monday to Friday, from 9:00 AM to 6:00 PM (GMT+4). Alternatively, you can also visit our website, techfalcon.ae, and use the contact form to send us a message. We typically respond to emails and messages within 24 hours.
What is your physical address?
Tech Falcon is located at F62 - Bay Avenue, Block B, Mezzanine Floor, Business Bay, Dubai, UAE. Our office is easily accessible and conveniently located in the heart of Dubai's business district. If you need help with directions or have any questions about our location, please don't hesitate to contact us. You can reach us by phone at +971 566030690 or +971 45965555 or by email at info@techfalcon.ae or support@techfalcon.ae. We look forward to welcoming you to our office and serving your needs as a Microsoft Partner.
How can I get in touch with a sales representative?
To get in touch with a sales representative at Tech Falcon, you can either call us at +971 566030690 or +971 45965555 or send an email to info@techfalcon.ae or support@techfalcon.ae. Our sales team will be happy to assist you with any questions you may have regarding our products and services. Alternatively, you can also fill out the contact form on our website, techfalcon.com, and a member of our sales team will get back to you as soon as possible.
Do you provide technical support or customer service?
Yes, at Tech Falcon, we are committed to providing excellent technical support and customer service to our clients. We understand the importance of having a reliable support system in place to ensure the smooth functioning of your business operations. Our team of experts is available to provide technical support and assistance for all of our products and services. We offer several support options, including phone and email support, as well as remote assistance, to ensure that you have access to the help you need when you need it. In addition, we have a dedicated customer service team that is available to answer any questions you may have about our products or services, as well as assist with any issues or concerns you may encounter. If you have any questions or need technical support or customer service, please don't hesitate to contact us. We are committed to providing exceptional service and helping our clients achieve their business objectives.
How long does it typically take to receive a response to my inquiry?
At Tech Falcon, we strive to respond to all inquiries as quickly as possible. Our goal is to provide a timely and efficient service to our clients. For general inquiries, we aim to respond within 24 hours of receiving your request. However, the response time may vary depending on the complexity of the issue and the level of support required. For technical support inquiries, we have a dedicated support team that is available to assist you. We offer several support options, including phone and email support, as well as remote assistance. If you have any urgent inquiries or require immediate assistance, please contact us by phone. Our phone lines are available during business hours, and we will do our best to assist you as quickly as possible. We value your time and strive to provide a timely and efficient service to all of our clients.
