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Current Openings

Lead Consultant: Manufacturing

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Role Purpose

This role is expected to be an industry expert for the selected industry vertical of Tech Falcon who understands customer business requirement, pain points and is able to advise appropriate best practices. He or she should be able to develop a good relationship with business users and be a trusted advisor to their business domain. He or she also should be the brand ambassador of Tech Falcon.

Reports to:

Project Manager

Key Responsibilities:

  • Develop long lasting and high-quality business relationships with clients by instilling trust and confidence
  • Work directly with clients to understand their business processes and determining project deliverables
  • Utilise specialist knowledge of Trade & Logistics / Manufacturing (Process & Discrete) processes and the Microsoft Dynamics product to support the development and expansion of Dynamics 365
  • Utilise specialist knowledge of manufacturing, distribution, services, retail, real estate, and public sector industries
  • Develop original approaches to improve or replace existing processes and procedures
  • Take ownership of the design of bespoke D365 solutions, which may include complex integrations or significant module changes or even designing a new module
  • Write complex functional specifications
  • Acting as the translation point between functional and technical teams so that solutions can be developed
  • Effectively managing large work streams to stay within scope, meet or exceed project schedule and remain within the approved budget
  • Guiding Project Managers and keeping them informed
  • Delivering end user training
  • Prepare our Managed Services team for the transition to support
  • Sharing knowledge with other project team members or other team members on  functional consultants through whitepapers on relevant project experience or training events.

Technical Requirements :

Microsoft Certified Professional – D365

Educational Requirements :

Bachelors in Engineering from reputed colleges / universities, Masters in Management / Technology


  • Typically, 7+ years’ experience working in a Manufacturing and Trade & Logistics consulting role
  • Strong background on any major ERP solutions
  • A working knowledge of best practices in their area of specialism
  • An industry specialism or specialisms
  • A logical approach to problem solving and structured approach to introducing change into operational systems
  • At least 4-6 full life cycle D365 implementations
  • A strong knowledge of methodologies around ERP implementations
  • Stakeholder management skills
  • People management skills
  • Excellent documentation and communication skills


To be successful in our organisation you will: 

Deliver Results

  • Communicating with Impact: Listens carefully and interprets and delivers information in a clear and concise manner. Selects the most appropriate method of communication, suiting the audience. Actively listens and invites feedback. 
  • Planning and Organising: Sets clearly defined objectives. Plans activities and projects well in advance and takes account of possible changing circumstances. Manages time and resources effectively. 

Set Direction

  • Entrepreneurial Spirit: Creates future direction for the organisation, drives initiatives to achieve long term organisational goals. Keeps up to date with competitor information and market trends. Identifies business opportunities for the organisation. Acts as an entrepreneur. Displays business Acumen.
  • Initiating Action: Analyses information in a systematic manner and then uses this information to make informed decisions, considering multiple solutions. Mitigates risks and benefits to your organisation by making informed decisions.

Engage Others

  • Building Effective Relationships: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organisation. Relates well to people at all levels across the organization.
  • Collaborate and Partner: Works together to achieve results by collaborating with team members, cooperating and sharing knowledge with colleagues within the organization.
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